I went to a really interesting course the other day ‘Tech for Non Tech’ held by the Dev Academy, and it was really illuminating – and not just for obvious reasons. There seems to be a real shift occurring at present – at least within forward thinking individuals and organisations – to integrate business and technology as much as possible.
Now there are some obvious ways that this has been occurring for a long time. Computers have been used within businesses since the 50’s to assist with processing tasks for the most part. And as these machines have grown more sophisticated, so have the range of applications they can assist with in the workplace. If you work in an office chances are you spend most of your day on a computer, but how much do you actually understand about this piece of machinery sitting in front of you?
Not only that, but do you understand the different technologies being used by marketing to improve their ability to promote your organisation? Have you thought about technology’s role in facilitating interactions between the consumer and your customer services function? What do you about the software tying together your whole supply chain process? Or do you recognise the difference between your organisation’s website, whether you access this from a desktop browser or mobile device?
The people attending this course did. They saw the increasing integration occurring between technology and all areas of business – this is no longer something that solely impacts the IT team – and they wanted to know more. They wanted to be able to have more meaningful conversations with their technical divisions, no translator/Business Analyst required. They also wanted to be able to gain the most from money invested in technical enhancements. It was almost like they wanted to extend an olive branch to the IT team, show them it is no longer a ‘them vs. us’ game. To break down divisional walls and build understanding. Even if it may only currently be at the surface level. They want to be able to harness the full potential of IT, to embrace change and progress, and utilise this to create the most value add (and revenue gain) for their organisation. They want to be the best, and they recognise that increasingly within the business domain today, this means understanding the potential of technology and embracing the possibilities of tomorrow.
Business and technology are no longer mutually exclusive, they are becoming one and the same. And aside from now being able to have meaningful discussions about technical debt, this course has left me excited for what these local, forward thinking businesses are going to bring to the fore. Encouraging a greater level of understanding around technology is a great enabler. And cross pollination of ideas and education across an organisation is sure to bring exciting advancements.
“Coming together is a beginning. Keeping together is progress. Working together is success.” –Henry Ford